• Seasonal Food Service Worker

    John Ball Zoo
    Job Description

    UMMARY

    The ideal candidate will provide superior service to guests in various food venues located around the zoo. The candidate will follow all safety and sanitation procedures to ensure they provide guests with a quality product. They must work efficiently and accurately when handling cash to ensure the guest has a great experience.

    Experience and Skills:

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Provide friendly and efficient service to all visitors.
    • Be responsible for cash drawer and all daily transactions.
    • Prepare quality food at all times.
    • Uphold all safety and food sanitation procedures.
    • Ensure guest satisfaction at all times.
    • Perform various cleaning and stocking as needed.
    • Perform any other duties requested by management that are in the best interest of the zoo.

     

    SUPERVISORY RESPONSIBILITIES

    The supervisory responsibilities for this position.

     

    QUALIFICATIONS

    • Ability to interact positively and appropriately with coworkers, supervisors, managers, Zoo patrons, contractors, concessionaires and members of the general public with diverse cultural and socio-economic backgrounds.
    • Demonstrated ability to accurately count and distribute cash.
    • Excellent customer service skills, comfortable and skilled in creating positive face-to-face interactions.
    • Must pass various background checks as well as drug test.

     

    Required SPECIALIZED Knowledge and/or Skills

    • Cash handling skills helpful.
    • Knowledge of food service practices and procedures helpful.
    • Superior customer service skills.
    • Ability to handle times of peak business in a calm and organized manner.

     

    EDUCATION and/or EXPERIENCE

    Must be 16 years of age or older.

     

     

    LANGUAGE SKILLS

    • Must be able to speak, read, and write English fluently.
    • Bilingual skills are a plus.

     

    WORK ENVIRONMENT

    • Ability to work irregular hours including evening, weekends and holidays.
    • Must be able to tolerate exposure to dust, dirt, pollen and other airborne contaminants and occasional exposure to inclement weather, high humidity, and to extreme hot and cold temperatures. Must be able to tolerate exposure to anti-bacterials, disinfectants and other cleaning compounds.

     

    TECHNOLOGY SKILLS

    • Ability to learn Point of Sale system

     

    MATHEMATICAL SKILLS

    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

     

    REASONING ABILITY

    • Ability to make sound judgments.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

     

    PHYSICAL DEMANDS

    • While performing the duties of this job, the associate is regularly required to remain active for an entire shift, standing, sitting, walking, and climbing stairs. Employee will use hands to finger, handle, or feel; and talk or hear, reach with hands and arms. The employee must occasionally lift and or move up to 30 pounds.
    • Must have sufficient mobility with or without assistive devices to access all areas of outdoor and indoor attractions at the Zoo.
    • Must be able to work in somewhat close proximity to exotic and domestic animals and tolerate exposure to animal dander, animal wastes and other zoonotic contaminants as well as dust, dirt, pollen and other airborne contaminants and occasional exposure to inclement weather, high humidity, and to extreme hot and cold temperatures.
    • Ability to work irregular hours including evening, weekends and holidays.
    • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
    Contact Information
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