• Team Member Relations Specialist

    Gun Lake Casino
    Job Description
    Position Summary:
     
    The Benefits Manager is responsible for the administration of employee benefits in all company operations.  As needed, this position provides special guidance and assistance to all locations on various employee benefit plans.  The Benefits Manager surveys industry and/or community to determine company’s competitive position in employee benefits.  This position develops, recommends and installs approved, new or modified plans and employee benefits policies and supervises administration of existing plans.  This position develops cost control procedures to assure maximum coverage at the least possible cost to the company and employee.
    Responsibilities must be performed in accordance with all Gun Lake Casino Unsurpassed Service standards, policies and procedures.  This is a full-time position and hours of work and days are Monday through Friday, 8:00am to 5:00pm.  Occasional evening and weekend work may be required as job duties demand.
     
    Duties and Responsibilities:
     
    • Responsible for practicing, supporting and promoting Gun Lake Casino’s Unsurpassed Service standards at all times.
    • This position manages a Benefits staff of two (2) and is responsible for the performance management and hiring of the Team Member within that department.
    • Responsible for the overall administration of employee benefits programs such as retirement plans; medical, dental, vision plans; temporary disability programs and wellness programs.
    • Responsible for the overall administration of tribal workers benefits (work comp) and leave of absence programs.
    • Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information.  Plan, develop and/or participate in area and industry surveys.  Analyze results of surveys and develop specific recommendations for review by management.
    • Develop specifications for new plans or modify existing plans to maintain company’s competitive position in labor market.  Obtain uniform benefits package for all company locations, where possible.
    • Oversee benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow.
    • Recommend classes of eligible Team Members for new or modified plans.  Develop census data and solicit insurance companies for quotations.  Evaluates quotation and makes recommendations to management.  Develop company cost information for new plans and make premium cost share recommendations to management.
    • Design, develop and create training materials for orientation (Celebration), leadership training and company communications.
    • Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees.  Conduct employee meetings and arrange for enrollment.  Advise and counsel management and Team Members on existing benefits. 
    • Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements and insurance policies.  Instruct insurance carriers, trustees and other administrative agencies outside the company to effect changes in benefits programs.  Ensure prompt and accurate compliance.
    • Assure company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act.  Supervise preparation of reports and applications required by law to be filed with federal and agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners and other regulatory agencies.  Review and analyze changes to state and federal laws pertaining to benefits and report necessary or suggested changes to management.  Coordinate company benefits with government-sponsored programs.
    • Develop benefits information and statistical and census data for actuaries, insurance carriers and management.
    • Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution.  Maintain contact in person and by phone or mail, with hospitals, physicians, insurance companies, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees.
     
    Essential Qualifications:
     
    • Bachelor’s Degree in Human Resources, Business or relevant field required.
    • Seven (7) plus years’ experience in benefits administration required.
    • Proficiency in Excel, PowerPoint, Work and Outlook applications is required.
    • Must possess a strong attention to detail and organizational skills.
    • Demonstrated ability to prioritize and problem solve effectively in order to complete projects within deadlines.
    • Demonstrated ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
    • Demonstrated ability to maintain absolute confidentiality of all Team Member accounts and records.
    • Must be at least 21 years of age.
    • Must be able to obtain a Key License from the Gun Lake Tribal Gaming Commission.
     
    Physical Requirements:
     
    • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
    • Ability to sit, walk and stand for the duration of the shift.
    • Manual dexterity to operate job related equipment.
     
    Work Conditions:
     
    Work is typically in an office environment.  Tasks may be performed from a sitting or non-sitting position in a confined area.  Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area.  Constant contact with fellow Team Member and Guests.
     
    Disclaimer and Conditions of Employment:
     
    The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.  
    All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.   
     
    Indian Preference:
     
    The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
     
    Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
     
    Full Time Insurance Benefits Include:
     
    • FREE Medical
    • FREE Dental and Vision
    • FREE Teledoc Access
    • FREE Long-Term Disability
    • FREE Basic Life Insurance
     
    Part Time Insurance Benefits Include:
     
    • FREE Teledoc Access
     
    All Team Member are eligible for the following:
     
    • Paid Time Off
    • Paid Holidays
    • Paid Break Periods
    • FREE Shift Meals
    • FREE Uniforms
    • Company match 401K
     
    Optional Benefits include:
     
    • Flexible spending account for medical reimbursement and dependent care
    • Short-term Disability
    • Additional life insurance for you, your spouse and your children
    • Hospitalization Insurance
    • Accidental
    Contact Information
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